Contact Us
Chat and email answered 24/7. Phone daily, 8am-midnight ET.
A question about a food, a label or an order? Chat with us any time, or send a message and we reply by email.
Reach us
ThinSlim Foods Customer service
- [email protected]
- Phone
- +1 908-503-2898
- Toll-free
- 866-213-1250
- Phone
- Daily, 8am-midnight ET
- Chat
- Chat with us 24/7
- Answered 24/7
Include your order number and checkout email when you write about an order. Never send payment card details by email or through the form.
Before you write
Your account shows your orders, order status and available tracking information. Open Subscriptions in your account to manage your recurring orders.
Labels, storage, allergens, the taste guarantee and shipping are answered in the FAQ.
Buying for a store? Use the contact form and include your business name, location and the products you are interested in.
All ThinSlim Foods bread loaves, whole bagels and pizza crusts stay ready in sealed packages without added preservatives, with no fridge or freezer needed before opening. We flush each package with 100% carbon dioxide (CO₂), then seal it in a special barrier film to slow spoilage. This is called modified atmosphere packaging (MAP). The labeled unopened shelf life is one year from production; the printed package date shows the time remaining. Once opened, refrigerate for up to two weeks or freeze. Confirm the date and storage statement for each item you stock.